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Terms & Conditions

Delivery:

All delivery’s are sent by a courier and will require a signature. All mainland orders are sent on a next day delivery. Whilst we strive for next day delivery on all items there will inevitably be the odd occasion where circumstances beyond our control prevent this.

Browns Angling rely upon the services of third party couriers, and there may be the odd occasion when the couriers let us down. On the very rare occasion that this does happen, we cannot be held responsible for the late delivery of an item. For clarification, Browns Angling will not refund any delivery charge if the courier has failed to deliver the item(s) on an anticipated delivery date.

Upon receipt of your order you will be asked to sign for the goods in good condition, If the package looks to be damaged or appears not to be in good condition then please sign for the goods as damaged. If you are unable to check the goods then please sign for unchecked. Failure to do so could affect any warranty claim that you make thereafter.

Please note: Orders received over holiday periods (Christmas, Bank Holidays etc.) will be dispatched at the earliest opportunity. Please accept some delay at these times.

Returns:

No goods are to be returned to Browns Angling without prior notice. If you return goods because they were ordered incorrectly, or if clothing does not fit, you will only be credited for the goods and not the carriage. If you reorder a different size or colour we will charge for the carriage. All goods must be returned in original undamaged packaging All refunds will only be refunded to the Card that the goods were paid for. All damaged or missing items must be reported directly to Browns Angling within 24 hours of delivery.

Out of Stock Items:

With fast turnover of stock there may be the rare occasion where an item showing in stock is unavailable. In this circumstances we will make every effort to contact you. If we are unable to make contact (within 24hrs.) we will either send a suitable alternative or cancel the order and refund.

Price Match Policy: 

1. We'll match our competitor's store or website UK price. (excludes ebay)

2. We and the competitor must have stock ready for delivery

3. We must be able to verify the competitor's price and stock position.

4. We will match the product price.

5. Our price match offer cannot be used with any other offer.

6. Our price match promise is for personal use only. We reserve the right to restrict our price match on each item to one per customer.

7. The item must be "like for like" which means that it is brand new, the same colour, contains the same quantity, has an identical manufacturer reference number and is offered on the same terms.

8. Typographical pricing errors will not be matched.

9. We can only accept one price match request per item.

10. This guarantee is subject to change and can be withdrawn at any time.

 

By using our site you may receive subsequent email notifications of future coupon codes, discounts and deals. You will have the option to opt out of these notifications at any time.

We reserve the right to refuse orders for items listed with typographical pricing errors at our discretion.

Some listings will include items other than the SKU numbered item, for illustrative purposes. These items are not included in the sale.

We ask all 'Click and Collect' customers to read the "Click & Collect - How it works" page to familiarise themselves with the system.

Online prices and deals may differ, and in some cases are not applicable to in-store sales.

 

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